FAQ

How to book a car service with CarCruize?

We have made booking a car service as easy as 1-2-3. Just select you Car’s make, model and fuel type, select the type of car service you require, Choose your preferred time slot And Enjoy! We offer free pick-up and drop-in, so you don’t miss out the cherished moments with your loved ones.

Do I have to pay before the service?

Not at all. From the booking to delivery, our priority at CarCruize keeps You and Your Car Service first. We will send you the bill once your car is serviced and inspected by our professionals. We offer flexible payment options for your ease. You can still prepay if you choose to.

Where can I book a car service with CarCruize?

You can book a CarCruize car service directly from our website or by downloading the exclusive Android App. Want a more human experience? call or WhatsApp on 970 970 4044.

What if I am not available to drop my car?

Worry not! We’ll take care of everything. We offer free pick-up and drop-in.

What is CarCruize?

A network of technology-enabled car service centres, offering a seamless service experience at the convenience of a tap. With our highly skilled technicians, manufacturer recommended procedures and the promise of genuine spare parts, we are your best bet.

How can you offer upto 40% savings on services?

Our distinctive business model enables us to provide affordable car services. We achieve savings on labour costs, centralized bulk procurement of spare parts, no real-estate overheads, and adept operational excellence, which are passed on straight to You- the Customer

Why should I choose CarCruize?

CarCruize offers the best car services and solutions at fair and flexible prices. You end up saving up to 40% compared to what is charged at Authorised Service Centres and Multi-brand workshops

How is CarCruizedifferent from other service platforms out there?

Unlike other platforms, we do not work on a lead generation model. Uncompromised customer gratification is our idea of fulfilment, that is why we own the complete experience right from procurement of spare parts to quality control at our partner car service centres. Our Customer Representative will be on ground duty promptly reporting every development directly to you. CarCruize is your personal car service expert and partner rolled into one.

What if my car requires parts?

If your vehicle requires further work that necessitates the use of spare parts, our service experts will provide you with an estimate for the replacement parts. / Post your Approvals the Repairs will undertaken . You may Select from either OEM /OES Spares procured from the Manufacturers.

What are OEM or OES spare parts?

OEM parts are the manufacturer's original Spares, OES are Spares procured from a source without any logo. OES parts are relatively more affordable than OEM Spares.